Before contacting us, it may be helpful to see our list of frequently asked questions. You can also contact us on our instagram page.
What can I use your products for?
You can use our products for your hair, beard and skin, as well as for massage and aromatherapy purposes.
Are all of your ingredients natural and organic?
Yup. All of them. There are no chemical- based ingredients in our products and all of our products are organic. See our 'about' page for more information. Alternatively, please do not hesitate to contact us and we will gladly assist you.
What are your ingredients?
You can see the ingredients of each product in the product description.
I have sensitive skin, are your products suitable for me?
Although we have selected essential oils that should be compatible with and even help sensitive skin, there is no guarantee that they will be suitable for you. This is because some essential oils can be unsuitable for sensitive skin. For this reason, we would recommend that you try a small sample, and see how your skin reacts.
How long will one of your products last me?
This all depends on the length of your beard/hair and how regularly you use it. Assuming that you use between 3-10 drops per day, a single bottle of oil or jar of balm or conditioner would last between 4-12 weeks.
Why are you guys so awesome?
Why should I buy from Oakwood Beard Care?
Our products are Organic. Our products are Handmade. Our products are Wholesome. See our 'about' page and product descriptions for more information.
What is MIND?
MIND is a mental health charity that we donate 5% of our profits to. See our 'about' page for more information.
Where do you ship?
We ship anywhere.
There may be some logistical issues.
What are your shipping prices?
We offer different shipping options that you can select at our checkout. Prices vary depending on the country being shipped to. Please note that estimated delivery dates may be affected by bank holidays etc.
1. 1st Class Signed: £4.99 - Arrives within 1-2 working from dispatch.
2. Standard: £3.99 - Arrives within 3-5 working days from dispatch.
1. Tracked and Signed: £8.99 - Arrives within 3-5 working days from dispatch.
2. Standard: £4.99 - Arrives within 3-5 working days from dispatch.
1. Tracked and Signed: £8.99 - Arrives within 5-7 working days from dispatch.
2. Standard: £4.99 - Arrives within 5-7 working days from dispatch.
*Free shipping for all orders over £24.99*
*As all products are handmade to order, we dispatch on Tuesdays, Thursdays and Saturdays*
What if I am unhappy with my purchase?
If you are unhappy, you are, without questions, legible to a refund within 28 days from date of purchase.